Your privacy matters to us. This Privacy Policy explains what personal data 50jili collects, why we collect it, and how we keep it safe. Please read through this page so you know exactly how your information is handled when you use our platform.
When you register for an account on 50jili, we collect the personal details you submit during the sign-up process, including your full name, date of birth, email address, mobile number, and residential address in the Philippines. This information is required to verify your identity, confirm that you meet the minimum age requirement of 21 years, and ensure your account is set up correctly. We also collect payment-related details — such as your preferred payment method and transaction records — whenever you make a deposit or request a withdrawal in Philippine Pesos. If you contact our support team, we retain records of those communications to help us resolve your queries more efficiently and to improve the quality of our service. All personal information you provide is stored securely and used only for the purposes described in this Privacy Policy.
When you visit and use the 50jili platform, we automatically collect certain technical information about your device and how you interact with the site. This includes your IP address, browser type and version, operating system, referring URLs, pages visited, session duration, and the type of device you are using — which for most of our Philippines members is a mobile phone. We use this technical data to keep the platform running smoothly, to identify and fix errors quickly, and to understand which features our members use most. We may also use cookies and similar tracking technologies to remember your preferences and maintain your session while you are logged in. You can manage cookie settings through your browser, though disabling certain cookies may affect how some parts of the platform function.
50jili uses your personal data to operate and maintain your account, process transactions, deliver promotions and voucher offers you have opted into, and comply with applicable regulatory requirements. We do not sell, rent, or trade your personal information to third parties for their own marketing purposes — your data stays within the 50jili platform ecosystem. We may share limited data with trusted payment processors, identity verification partners, and technology service providers who assist us in running the platform, but all such partners are contractually bound to handle your data securely and only for the specific purpose we have engaged them for. Your data is stored using industry-standard encryption and access controls, so that only authorised personnel can view sensitive account information. If you believe your personal data has been handled incorrectly, you have the right to contact us and request a review, correction, or deletion of your information at any time.
You may request a copy of the personal data that 50jili holds about you at any time by contacting our support team. If any of your details are inaccurate or out of date, you have the right to request a correction, and we will update your records promptly. We aim to respond to all data access and correction requests within a reasonable timeframe, and we will keep you informed of progress throughout the process. Keeping your information accurate helps us serve you better and ensures your account remains in good standing.
If you wish to close your account and have your personal data deleted, you can submit a request through our support team and we will process it in accordance with our data retention obligations. Please note that some records — such as transaction histories — may be retained for a legally required period even after account closure. You also have the right to opt out of marketing communications at any time by updating your notification preferences in your account settings or by contacting support directly. We respect your choices and will honour opt-out requests without affecting your ability to use the core features of the 50jili platform.
50jili uses essential cookies to keep you logged in and to ensure the platform operates correctly during your session on mobile or desktop in the Philippines. We also use analytics cookies to understand how members navigate the platform so we can improve the experience over time. You can control non-essential cookies through your browser settings, and we will always respect your choices. Disabling all cookies may limit certain features, such as saved preferences and seamless session continuity, but core functionality will remain available. Our cookie practices are reviewed regularly to ensure they remain aligned with best practice and member expectations.
We may update this Privacy Policy from time to time to reflect changes in how 50jili operates, new platform features, or updated regulatory requirements applicable to the Philippines. When we make significant changes, we will update the "Last Updated" date at the top of this page so you can identify the most current version. We encourage all members to revisit this page periodically and to check for any updates that may affect how their data is handled. Continued use of the platform after an update has been published constitutes your acceptance of the revised policy. If you have any questions about changes to this policy, please reach out to our support team and we will be happy to explain.
If you have any concerns about how 50jili handles your personal data, or if you would like to exercise any of your data rights, our support team is ready to help Philippines members at any time.
Have more questions? Check our FAQ page for quick answers, or review our Terms and Conditions for full platform rules.